Deskmatic answers calls, captures leads, sends summaries, and lets you manage everything from one clean dashboard.
See who called, why they called, how long they talked, and what the AI recommends you do next. Filter, search, and export to CSV.
Usage
35 / 100 min
Today
6
+2 from yesterday
This Week
23
avg 4.6/day
Avg Duration
1:54
per call
New Leads
9
39% of calls
Sarah Mitchell
Wants to schedule a consultation
David Chen
Following up on paperwork
Maria Gonzalez
Requesting a price quote
▲ James Wilson
Needs to reschedule appointment
(555) 123-4567
Reason
Wants to schedule a new patient consultation for next week
Details
AI Recommendation
Follow up within 24 hours to book the appointment. High-intent new patient lead.
After every call, the AI writes a structured summary with the caller's name, reason, details captured, and a recommendation for what to do next.
Get a formatted text message or email within seconds of every call. Know who called, what they wanted, and how urgent it is — without checking your dashboard.
Text Message
New call summary:
Caller: Sarah Mitchell
Phone: (555) 123-4567
Category: New Lead
Reason: Wants to schedule a new patient consultation for next week
Details:
• Preferred day: Tue or Wed
• Insurance: Blue Cross PPO
• Referral: Google
Recommendation: Follow up within 24 hours to book the appointment.
2:35 PM
Configure your AI receptionist.
AI Receptionist Persona
Receptionist Name
Business Template
Voice
Call Handling
Choose your AI's name, voice, greeting, and business template. Set call handling rules per category — ring you for urgent calls, text you for new leads.
Everything a modern receptionist does, automated and available 24/7.
When a caller needs a real person, the AI seamlessly connects them to your phone. If you're busy, it takes a detailed message instead.
Set your hours and timezone. After hours, the AI takes messages instead of offering transfers. Configurable per day of the week.
Add known callers to your directory. The AI greets them by name and can apply custom handling based on who's calling.
Built-in content moderation catches inappropriate or abusive callers. The AI stays professional and disengages when needed.
Hard-to-pronounce business name? Enter a phonetic spelling and the AI voice says it perfectly every time.
Export all your call data to CSV with one click. Take your data with you or import it into your CRM.
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